Plain rules, one table per product. Last updated 26 October 2026. Refunds are made in the currency you paid in.
Nidarshana Vedh Pro (paid one month at a time)
| Window | 14 days from your first payment |
| Condition | None. Ask and you get the money back, no questions. Once per customer, on the first payment only. |
| After 14 days | A month that has started is not refunded. The plan runs to the end of the month you paid for. |
| Charged twice or by mistake | Refunded in full. |
| How to ask | Email [email protected] from your account email. |
| How long | 5 to 7 working days after approval |
Each payment covers one month and nothing is charged by itself, so there is no subscription to cancel: to stop, simply do not pay for the next month. The 3-day free trial needs no card, so there is nothing to refund.
Reports (auto-generated)
| Window | 14 days from delivery |
| Condition | Refund only if the report was not delivered, or it has a calculation error we confirm. Otherwise the sale is final once delivered. |
| How to ask | Email [email protected] with the report name and what is wrong |
| How long | 5 to 7 working days after approval |
Consultations (Rs 12,000, 55 minutes, Google Meet)
| If we cancel and cannot offer you another time | Full refund |
| If you cannot attend | No refund. Reschedule instead, free: use the link in your confirmation email or write to [email protected], as early as you can. Your session is kept for you. |
| No-show | No refund. The fee stays with your booking and you can reschedule once. |
| How to ask | Email [email protected] |
| How long | 5 to 7 working days after approval |
Desktop app licence
| Window | 14 days from payment |
| Condition | The app does not run on your computer and our support could not fix it |
| How to ask | Email [email protected] with your Windows version and what happens when the app starts |
| How long | 5 to 7 working days after approval. The licence key is then switched off. |
Shop links (affiliate)
We do not sell or ship goods. When you buy through a link to Amazon, Exotic India Art or another seller, the sale is between you and that seller. Returns and refunds follow their rules. We cannot refund those purchases.
How to stop a Pro plan
Nothing is charged by itself, so you do not need to cancel anything: when your month ends, simply do not pay for the next one. If you want it noted earlier, open your account page and choose Cancel plan, or email [email protected] from your account email. Either way you keep access until the end of the month you paid for.
How refunds are paid
Once we approve a refund, Razorpay sends the money back to the original payment method (card, UPI or bank). It takes 5 to 7 working days. Your bank may take a little longer to show it. If it has not arrived after that, write to us and we will chase it.
Problems
Write to [email protected] first. The terms explain how disputes are handled, and the privacy policy explains how we handle your data.